Job Description Responsible for operating the organization's central switchboard to answer and route incoming calls, effectively communicating various announcements. Maintains the organizational call directory and updates records of toll charges on various calls. May perform clerical tasks like mail or message distribution and processing.Principal Accountabilities: 1. Receives and relays internal and external calls and provides general information according to policies and procedures. 2. Troubleshoots system issues when needed. 3. Utilizes desk directories, on-call lists, referenc