Opening Date Apr 4, 2025 Closing Date: Ongoing

Full-time Shift Start Time: 8:00 A.M. Shift End Time: 4:30 P.M.

Collective Bargaining Unit: NONE

Posting Salary: MIN $165,825 MAX $194,404

Organization Health and Hospital Systems

This position is exempt from Career Service under the CCH Personnel Rules. Please see our website for the full Job Description.

Job Summary

The Director of Nursing Operations, Critical Care will be responsible for providing leadership, administrative, and clinical direction to the Critical Care nursing division within Cook County Health (CCH). Ensures the divisional nursing care delivery system operates according to established CCH mission, vision values and goals: integrity of care, efficiency, safety, and quality standards.

General Administrative Responsibilities

Collective Bargaining

Discipline

Supervision

Management

Typical Duties

• Establishes performance goals and objectives for the nursing division in accordance with Department of Nursing policies, practices, and objectives.
• Monitors and evaluates the overall nursing care delivery system within the nursing division to ensure integrity of patient care within established efficiency, safety, and quality standards.
• Makes rounds to assess and evaluate patient care needs and to ensure care delivered meets Standards of Care and Practice criteria for the designated specialty as required by state, federal or nursing association guidelines.
• Responsible for ensuring that nursing personnel provide optimal customer service and an exceptional patient experience.
• Collects, reviews and analyzes patient acuity and staffing data to determine staffing patterns and project staffing needs, to ensure adequate staffing within each unit of the nursing division.
• Works with Nursing Leadership to develop division specific quality and safety initiatives. Evaluate nursing division's quality performance and implements corrective actions.
• Participates in development, implementation and evaluation of the nursing division's Performance Improvement Program. Works with Nursing Coordinators, On-Duty Administrators and other supervisory staff to ensure the integration of performance improvement activities into daily practice.
• Establishes and reviews individual performance goals for unit Nursing Coordinators. Ensures they are educated and informed of all Department of Nursing policies, procedures, performance improvement, and quality initiatives.
• Provides direction to Nursing Coordinators in the recruitment and training of qualified clinical staff. Provides guidelines to Nursing Coordinators and nursing education department to ensure continuous education and current, updated certification and licensure of clinical staff.
• Participates in fiscal planning for the nursing division. Reviews expenditures and budget to ensure labor costs and expenses are within established annual guidelines.
• Demonstrate and promotes an awareness of patient rights; provides training to staff to ensure their knowledge and awareness of patient rights; functions as a patient advocate.
• Prepares and submits divisional performance reports on a monthly, quarterly and annual basis.
• Participates in nursing committees, medical and ancillary committees to ensure nursing division is actively linked to and in collaboration with all patient care systems.
• Performs other related duties as required.

Reporting Relationship

Reports to the Chief Nursing Officer

Minimum Qualifications

• Licensed Registered Professional Nurse in the State of Illinois OR must be able to obtain licensure prior to starting employment
• Master's Degree in Nursing, Public Health, Health Administration, or Business Administration from an accredited college or university
• Five (5) years of nursing management experience with a large scope of responsibility within the nursing clinical area assigned/posted of CRITICAL CARE
• Must possess an Advanced Cardiac Life Support (ACLS) certification

Preferred Qualifications

• Certified in area of specialty
• Nurse Executive-Board Certified (NE-BC)
• Management experience in a unionized environment
• Prior inpatient, medical-surgical, telemetry or ICU unit managerial experience
• Basic Life Support (BLS) certification
• Pediatric Advanced Life Support (PALS) certification

Knowledge, Skills, Abilities and Other Characteristics – See website for full Job Description

• Ability to supervise, direct, and review activities of nursing personnel
• Ability to create and maintain complete and accurate records and reports
• 24/7 oversight responsibility required

Physical and Environmental Demands

This position is functioning within a healthcare environment. The incumbent is responsible for adherence to all hospital and department specific safety requirements. This includes but is not limited to the following policies and procedures: complying with Personal Protective Equipment requirements, hand washing and sanitizing practices, complying with department specific engineering and work practice controls and any other work area safety precautions as specified by hospital wide policy and departmental procedures.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the personnel so classified.

For purposes of the American with Disabilities Act, “Typical Duties” are essential job functions.

BENEFITS PACKAGE

Medical, Dental, and Vision Coverage  Basic Term Life Insurance

Pension Plan and Deferred Compensation Program  Employee Assistance Program

Paid Holidays, Vacation, and Sick Time

You may also qualify for the Public Service Loan Forgiveness Program (PSLF)

For further information on our excellent benefits package, please click on the following link: http://www.cookcountyrisk.com/

To receive Veteran Preference, appropriate discharge papers must be attached to the online application or must be included with your emailed resume/CV. Please refer to Veteran Preference document requirements listed on the bottom of posting on our website.

VETERAN PREFERENCE PLEASE SEE JOB POSTING ON OUR WEBSITE FOR FULL DETAILS

*Please note all offers of Employment are contingent upon the following conditions: satisfactory professional & employment references, healthcare and criminal background checks, appropriate licensure/certifications and the successful completion of a physical and pre-employment drug screen.

*CCH is strictly prohibited from conditioning, basing or knowingly prejudicing or affecting any term or aspect of County employment or hiring upon or because of any political reason or factor.

COOK COUNTY HEALTH IS AN EQUAL OPPORTUNITY EMPLOYER.

About Cook County Health

ABOUT COOK COUNTY HEALTH (CCH)The Cook County Health’s mission is to deliver integrated health services with dignity and respect regardless of a patient’s ability to pay; foster partnerships with other health providers and communities to enhance the health of the public; and advocate for policies that promote the physical, mental and social wellbeing of the people of Cook County. CCH is comprised of two hospitals, John H. Stroger, Jr. Hospital and Provident Hospital, a robust network of more than a dozen community health centers, the Ruth M. Rothstein CORE Center, the Community Triage Center, the Cook County Department of Public Health, Cermak Health Services, which provides health care to individuals at the Cook County Jail and the Juvenile Temporary Detention Center, and CountyCare, a Medicaid managed care health plan.The system cares for more than 300,000 patients each year and its physicians are experts in their fields, committed to providing their patients with comprehensive, compassionate and cutting-edge care. Today, CCH is transforming the provision of health care in Cook County by promoting community-based primary and preventive care, growing an innovative, collaborative health plan and enhancing the patient experience.COOK COUNTY HEALTH IS AN EQUAL OPPORTUNITY EMPLOYER

Connections working at Cook County Health