Ochsner Health is seeking a Service Line Leader for Palliative Medicine and Supportive Care.

Under the direction of the Hospital-Based Service Lines, the Service Line Leader for Palliative Medicine serves in a leadership role with operational and strategic oversight and accountability for Palliative Medicine for all aspects of the Ochsner Health service line.  This role will partner with physician leaders and executives across the Ochsner Health System Service Line, campus executives, members of the medical staff, and technical staff to deliver quality care in a patient focused environment.

The Ochsner Health System has expanded dramatically over the years with increased partnerships across the state of Louisiana and Mississippi as well as an intentional focus to more subspecialized care. There is opportunity to drive consistency and alignment amongst all palliative medicine services in the inpatient and ambulatory settings. In addition, the system chair oversees all academic and teaching components carried out by Palliative Medicine and Supportive Care and ensures the highest level of clinical quality and patient safety.

Like all physician leadership positions at Ochsner, the role has an administrative leadership dyad partner.

The Department of Palliative Medicine and Supportive Care at Ochsner Health is recognized as a leader in providing top quality palliative medicine and supportive care in the Southeast and Gulf Coast regions. Our quaternary care facility in New Orleans has the only Joint Commission certified program in the Gulf South. Our system team consist of 14 physicians and 14 advance practice professionals who practice across the entire breadth of the specialty-inpatient consultation, outpatient consultation as well as hospice. Members of the department participate in patient care at several facilities in the New Orleans metropolitan area, Acadiana, the Bayou Region, and the region north of Lake Pontchartrain. In addition, Ochsner Health serves as a training site for the Ochsner Palliative Medicine and Supportive Care fellowship training program.

Why Choose Ochsner Health:

• Flexible schedules to ensure a healthy work-life balance.
• Integrated health care delivery model with multi-specialty collaboration, large internal referral network and innovative resources dedicated to improving patient care and your ease of practice.
• Physician-led organization that ensures our providers are given the tools and support needed to care for patients. 
• Professional development opportunities in teaching, research, physician leadership and community service.
• EPIC medical record platform utilized throughout the health system to enhance flexibility in patient management.

Primary Duties and Responsibilities

• Maintain a strategic and innovation mindset to guide the growth of Palliative Medicine at Ochsner Health and ensure our ability to meet the needs of our patients and care teams as we move into the future.
• Responsible for the development and maintenance of efficient and effective clinical operations, including inpatient and ambulatory settings, strategic mindset and promotion of collaborative work relationships between clinicians at all levels through the Ochsner System.
• Achieving high department performance through commitment to evidence-based palliative care, process improvement and the development of a quality improvement program.
• Partnership with the campus executive leaders and physician leaders ensure regional and system alignment in strategic and operational efforts, including program development, staffing strategies, and effective allocation of resources.
• Lead efforts across the system for the use of clinical data to proactively monitor, revise and develop best practice guidelines to improve patient outcomes across the system.
• Promotes the standardization of clinical processes and interoperability; adoption of effective solutions and advanced innovative patient care, aiming to reduce care variations amongst facilities.
• Responsible for the recruitment of diverse, high-caliber physicians and staff, who will enhance scientific advances, pursue excellence, and grow clinical operations to support Ochsner’s service lines and centers of excellence.
• Build a culture of supportive care, with focus on advance care planning as part of our routine clinical care- in the ambulatory and inpatient settings.
• Drive a culture amongst the care team for system perspective, transparency, equity, and efficiency. This includes ensuring provider engagement to achieve the expected outcomes.
• Utilize a system view to allocate resources, human and technological, in a cost-efficient manner.
• Empowers, motivates and challenges the care team, while holding them accountable, as a visible and inclusive leader with outstanding interpersonal skills and emotional intelligence. Display the qualities of a team player who has an open leadership style that promotes partnership throughout the organization.
• Actively involved in advancing standards of professionalism, including work in local and state and national organizations.
• Candidates must exhibit values consistent with the mission of Ochsner Health to serve, heal, lead, educate and innovate.

Compensation and Benefits:

• Salary is commensurate with experience and training
• Paid vacation, holidays and CME
• Full benefits including medical, dental and vision insurance
• Additional benefit options focused on physical, financial, social and mental health
• Retirement options (401k, 403b, and 457b)
• Relocation assistance
• Malpractice and tail insurance

Required Education and Experience:

• Minimum five years of leadership at the section or department level
• Current board certification in Hospice and Palliative Medicine through the American Board of Internal Medicine in collaboration with other qualifying boards is required.
• Current license, or eligible for medical license, in the state of Louisiana and Mississippi.
• Active credentials within Ochsner Health and willingness to maintain clinical practice.

Preferred:

• Experience as a Department Chair

About Ochsner Health

Ochsner Health is the leading not-for-profit healthcare provider in the Gulf South, delivering expert care at its 46 hospitals and more than 370 health and urgent care centers. For 12 consecutive years, U.S. News & World Report has recognized Ochsner as the No. 1 hospital in Louisiana. Additionally, Ochsner Children’s has been recognized as the No. 1 hospital for kids in Louisiana for three consecutive years. Ochsner inspires healthier lives and stronger communities through a combination of standard-setting expertise, quality and connection not found anywhere else in the region. In 2023, Ochsner Health cared for more than 1.5 million people from every state in the nation and 65 countries. Ochsner’s workforce includes more than 38,000 dedicated team members and over 4,700 employed and affiliated physicians. To learn more about how Ochsner empowers people to get well and stay well, visit www.ochsner.org.

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